Service

Our Services


With the vast experience built over the years, we have the ability to manage and organize effective teams of specialists and engineers to support instrument & system installation and commissioning, system & instrument maintenance and servicing, and conduct customized training on the instrument & system.

Our service team has capabilities to undertake full responsibility in executing system or instrument installation until total completion with successful commissioning and start-up. Such involvement allows for safe and efficient management of resources and documentation, quick resolution of problems, optimized performance of the system and an effective hand over to the site operational team.

Reliable maintenance checks conducted by our specialist will prevent sudden failure and downtime to production.

Specialist or service personnel will advise the operation team the schedules for any required replacement due to wear and tear, and offer a wide range of service contracts to suit various customers needs.

Team of experienced engineers and trained specialist can customize training materials for various groups of users, example engineers, technicians, operators etc, which will enable efficient transfer of knowledge.

installation

Provide localized installation of product instrument or systems involving civil, mechanical & electrical works with experienced and certified partners. Support site commissioning and start-ups of instruments, analyzers and systems locally or overseas, in accordance with and meeting the customers’ requirements and specifications. Functional tests of systems or instruments are carried out by experienced service engineers.

repair

Provide site servicing of various types of analyzers, instrument and systems in different industries locally and regionally with experienced and certified service specialists. Scope of work includes re-calibrations, verifications, parts replacement and troubleshooting.

training

Organize standard or customized system and product training catering to operational or maintenance personnel, either in-house or externally. The training can include theory of operation, product application, operating and maintenance requirements etc. Specialized training can be arranged with certified and experienced partners for various process applications.

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PROCESS INSTRUMENTATION & AUTOMATION